Trezor.io/Start®

Starting Up Your Device: The Definitive Security & Setup Guide

Phase I: The Physical Security Checklist

Before connecting your hardware wallet for the first time, your utmost priority must be the physical integrity of the device and its packaging. This process, often overlooked, is the first and most critical security layer. You are checking for any sign of tampering that could compromise your device before it even touches a computer.

Checklist Item 1: The Integrity Seal

Inspect the tamper-evident hologram or seal on the packaging. It should be perfectly intact, without any bubbling, tears, or signs of being peeled and reapplied. If the seal uses a holographic image, verify that the image shifts correctly under light and that the material appears pristine and factory-sealed. A compromised seal is a severe red flag, and the device should *not* be used. Immediately contact official support channels with photographic evidence.

Never assume a slight imperfection is negligible. The security model of a hardware wallet relies entirely on its out-of-the-box integrity. Any deviation, no matter how minor, must be treated as a potential breach. This vigilance is the cornerstone of self-custody.

Checklist Item 2: Inspecting the Device Ports

Examine the USB port of the device. Look for any foreign objects, adhesive residue, or misalignment that might indicate the internal components have been accessed or modified. The device should feel solid and exhibit the high quality of its original manufacture. Check the screen (if applicable) for any pre-printed or pre-configured text that should not be there (e.g., a pre-generated seed phrase). When unboxing, the device screen should remain completely blank until connected and initialized with official software.

A rigorous unboxing protocol protects against supply chain attacks. By dedicating time to this initial, physical audit, you drastically minimize the risk profile of your device. Only proceed to the digital setup (Phase II) when you are 100% confident in the physical security of your new hardware.

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Phase II: The Digital Foundation – Installing Verified Firmware

The device is physically secure; now we move to the digital realm. When you connect your device for the first time, it may prompt you to install or update the firmware. This is normal and is a crucial part of the setup, ensuring your device is running the latest, most secure operating software.

  1. 1.

    Connect to the Official Suite

    Do not use random software. Only connect your device to the official, verified desktop application or web interface provided by the manufacturer. This client software is responsible for authenticating the firmware, ensuring that only cryptographically signed code is loaded onto your device. Always double-check the URL or the signature of the desktop application to prevent phishing attempts.

  2. 2.

    The Firmware Download and Verification

    The official software will automatically download the correct firmware. Crucially, the hardware wallet itself performs a verification check. It compares the downloaded firmware's cryptographic signature against a known, pre-loaded public key. If the signatures do not match—meaning the firmware is unofficial or malicious—the device will reject the installation and display a prominent warning. **Trust the device's display over your computer's screen.**

  3. 3.

    Confirmation and Completion

    Once the firmware is verified, you will be prompted to confirm the installation on the device's screen using the physical buttons. This requirement is a critical defense mechanism against malware that may try to impersonate the installation process on your computer. After the installation is complete, the device will reboot, and you are ready to move on to the core security setup. The successful installation means your device's brain is now running the secure, up-to-date operating system.

(Word Count for Section 2: ~250 words)

Phase III: The Daily Defense – Establishing Your PIN

The PIN (Personal Identification Number) is the digital lock that protects your device from unauthorized physical access. If someone steals your hardware wallet, the PIN is the first, fastest line of defense.

PIN Structure and Security

Unlike traditional bank PINs, the hardware wallet uses a unique, constantly randomized number matrix displayed on the device screen. You use your computer mouse to input the corresponding positions, but the numbers themselves are only visible on the device. This prevents keyloggers and screen-capture malware from recording your PIN.

  • **Length:** Always choose a PIN of 6 to 9 digits for robust security.
  • **Complexity:** Avoid simple patterns (123456) or sequential numbers.
  • **Attempts:** Hardware wallets enforce an exponentially increasing time delay after incorrect PIN attempts, making brute-force attacks impractical.

Remember this PIN, but **never** write it down next to your Recovery Seed. The PIN protects the device *physically*, while the Recovery Seed protects your *funds* from device loss.

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Phase IV: The Ultimate Backup – Generating and Securing Your Recovery Seed

This is the single most important step in the entire setup process. The Recovery Seed (or mnemonic phrase) is the master key to your entire crypto portfolio. It is a sequence of 12 or 24 words that mathematically generates all the private keys for your cryptocurrency addresses. **If you lose your device, this seed is your only way to restore your funds.**

A. The Generation Process (Words of Life)

The seed is generated entirely offline by the hardware device's internal random number generator (RNG). It is never transmitted across the USB cable or displayed on your connected computer. This is a critical security feature. The words will be displayed one-by-one, or in groups of four, on the device's small screen. It is absolutely imperative that you **write these words down exactly as they appear** on the provided, blank recovery card. Do not take photos, store them digitally, or type them into a computer.

Each word must be accurately recorded. A single misspelling or error in word order will render the entire seed useless for recovery. The standard used is BIP39, which uses a specific dictionary of 2048 words, making it self-correcting to a small degree but demanding absolute precision during the initial writing. Take your time; there is no penalty for slowness here—only for inaccuracy.

B. Seed Verification and Double-Checking

After the initial writing, the device will often prompt you to perform a verification check. It may ask you to input specific words from the sequence (e.g., "What was word number 7?" or "What was word number 19?"). This step ensures you have written the words correctly and in the proper order. Treat this verification as a final exam; if you fail, you must reset the device and start the seed generation process over.

C. Security Best Practices for Storage

Once written and verified, the physical piece of paper containing your seed becomes the most valuable asset you own in the crypto space. It must be protected with extreme prejudice.

  • **Physical Isolation:** Store the seed in a secure, fireproof, and waterproof location, such as a quality safe or a bank safe deposit box.
  • **Separation of Keys:** Never store the PIN and the Recovery Seed in the same location. They serve different purposes, and their separation provides defense in depth.
  • **Durability:** Consider transferring the seed to a more durable, non-perishable format, such as stamped steel or titanium plates, for long-term protection against fire, flood, and time.
  • **Memorization:** While memorizing the entire phrase is highly secure, it is unrealistic for most people. Focus on securing the physical copy rather than relying solely on imperfect human memory.

⚠️ **CRITICAL WARNING:** Anyone who finds your Recovery Seed has *full, irreversible access* to your funds. The manufacturer cannot help you recover it, nor can they block access. Your security is entirely in your hands.

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Phase V: Congratulations – Finalizing the Setup

With your physical device inspected, firmware installed, PIN set, and Recovery Seed securely stored, your hardware wallet is fully initialized and ready to use. You have successfully taken custody of your digital assets. The final step is to name your device and optionally configure any advanced security features, such as a Passphrase (25th word), which adds an extra layer of complexity, but also greater responsibility.

Device Naming

Assign a unique, memorable name to your device. This helps you identify it easily within the software interface and confirms you are connecting to the correct unit.

Receive Funds

You can now use the official wallet interface to generate new receive addresses. **Always verify the receive address displayed on your computer screen against the address displayed on the hardware wallet's screen.** This prevents sophisticated malware from swapping the address.

Advanced Security (Passphrase)

A Passphrase (the "25th word") creates a hidden wallet and is highly recommended for experienced users. However, if you forget the passphrase, your funds are permanently lost, even with the Recovery Seed. Proceed with caution and robust memorization techniques.

(Word Count for Section 5: ~150 words)

Total estimated word count for all sections: ~1200 words.